As we are a small business, we gather our orders and send them out twice a week. This is more economical as well as sustainable, but it may therefore take a little longer for your order to arrive. You will always receive a notification once your order has been shipped.
Netherlands: EUR 6,- ; Free shipping for orders above EUR 100,-
EU countries: EUR 10,- ; Free shipping for orders above EUR 100,- *
Other destinations: upon request
*Tolls, taxes, and other fees not indicated in the total price may 0apply to international shipments.
We package all our products with care. All products are packed in our special delivery boxes to ensure your order reaches you in the best condition. Is your package damaged upon receipt? Please unpack it carefully and check if the products inside are unharmed.
Due to the current COVID-19 situation, postal services either in the Netherlands or your country of origin may be having trouble processing and delivering packages in time. We are not responsible for any delays in delivery caused by this.
The Swedish Glow reserves the right to exclude persons from purchasing at theswedishglow.com.
Furthermore, The Swedish Glow has no obligation to deliver items which are out of stock.
The Swedish Glow will usually accept the order and ship the order within 1-3 business days. The Swedish Glow cooperates with PostNL, DHL, DPD, and UPS.
The usual time of delivery is 1-5 business days calculated from the order date, but this will vary from country to country.
Our products are carefully selected, quality checked by hand and come within a closed box with a use by date. Opened products cannot be returned due to hygiene reasons. We kindly ask for your understanding.
If you receive a faulty or damaged product, or a package which is past its use by date, this may only be returned in its original packaging. Sale items are not usually eligible for a refund unless faulty.
We hope that your item reaches you in perfect condition and that you are very happy with it. If however an item arrives to you and it is faulty, please email us at firstname.lastname@example.org according to the instructions below.
Within 14 days of receiving your return we will send you an email to confirm your return has been received and your refund will processed. Your refund will be credited back via the original method of payment. Please allow up to 14 days for your refund to appear on your bank statement.
For any questions about returns, please email us at email@example.com.
Made in Sweden
On every order above € 100,- and all subscriptions.
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